What we hold, and what we don't.
A plain reading of how Communicare handles the data of the farmers and neighbors who use it. If a lawyer helped write this, it's because we asked them to; the voice is ours.
What we collect
The minimum to run your farm's account: your email, the name you gave us, your farm's name and location, any share definitions you configured, the phone numbers of members who opted in to your SMS line, and the messages that pass between you and them. We keep a log of every text sent and received through Communicare because federal SMS rules require it and because your farm may need to look one up.
What we don't collect
We do not run behavioral advertising. We do not embed ad-network pixels, third-party analytics with device fingerprinting, or any tracker that follows a visitor across the open web. There is no cookie set for marketing. The one cookie we set (__Host-cmcr_session) is what keeps you signed in; it's HttpOnly, SameSite=Strict, and lasts thirty days.
Who else sees your data
We use a small number of vendors, each for one clear job:
- Cloudflare — hosts the site, the database, the email service, and the SMS routing at the edge. Everything you type into Communicare lives on Cloudflare's infrastructure.
- Stripe — takes payment. We never see or store card numbers; Stripe holds them.
- Twilio — sends SMS. Every text your members receive goes through Twilio's network to their carrier.
- Anthropic + Cloudflare Workers AI — drafts your homepage when you ask us to, and translates system emails into Spanish. The prompts we send them include only what you typed into the homepage form; we do not train models on your data.
- Perplexity + Mapbox — power the ZIP-search on the public directory. Your farm's public listing is the only thing we send them.
Your rights
You can download a complete JSON of every row we hold about you from your account settings, at any time — not just at cancel. You can ask us to delete your account by canceling and, if you want your data purged rather than kept for accounting, writing to hello@communicare.farm. We will confirm within a week and complete the deletion within thirty days.
How long we keep things
Active account data lives as long as your account does. If you cancel, we keep the audit-trail rows Stripe and the FCC require us to keep (billing history, SMS delivery logs) for seven years, and delete everything else on request. If we go out of business, we will migrate your data to a comparable tool, or return it to you and delete our copies. Which one, we'll tell you before it happens.
Children
Communicare is a tool for adults running a business. We do not knowingly collect data about children under thirteen. If you think we have, write us and we will delete it.
Changes to this page
When we change what we hold or who else sees it, we'll update this page and email every active account. We won't add a tracker without saying so first.
Getting in touch
Write to hello@communicare.farm — it goes to a person, not a bot. Communicare is one of the CROS family of apps; the same practices apply across all of them.
Last updated: 2026-07-01. Terms of service →