Support

Write to a person.

Communicare is small, on purpose. When you write to us, a person reads it, and a person answers. Not a bot, not a tier-one queue, not a “kindly bear with us” auto-reply.

The one address

Questions, bugs, feature ideas, story of the year — all one inbox. We answer inside a business day, usually inside a few hours during the eastern-time workday.

Something is broken

Tell us what you were doing when it broke, what you expected, and what happened. If you can, include the ZIP or the farm slug so we can look at your account.

Something is wrong

If we said we'd never do something and then we did, tell us. The manifesto is a promise. We want to know when we've broken it.

A feature would help

Small farms already told us most of what to build. If we're missing something you need, that's how the next thing gets on the list.

You want to talk

We're not on Twitter or LinkedIn much. Email is where we live. If you'd like a real call, ask — we'll pick a time.

Related pages: Why we built this · Privacy · Terms · Refunds.

Communicare is one of the CROS family of apps. The same inbox handles all of them.