The honest refund policy.

Two rules, no surprises.

Within fourteen days

If it's been fourteen days or less since your most recent charge, we'll refund it in full, no questions asked. Reply to your Stripe receipt or write to hello@communicare.farm and we will do it the same day.

After fourteen days

We keep the last month's payment and cancel you at the end of the current billing period. You keep everything you already paid for through the end of that period. We don't claw back prorated dollars, but we don't refund them either.

Managed Payments (the 1% platform fee)

If your subscriber refunds a member, we refund our 1% platform fee on that transaction automatically. Stripe processing fees may or may not be refundable — that's Stripe's policy, not ours.

How to ask

Cancel from your account settings — you'll get one honest note from us with a link to your full data export. If you want the refund on top of that, reply to it, or write to hello@communicare.farm in the same window. Either lands with a person.

Last updated: 2026-07-01. Terms of service →